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White List Help

PostPosted: Mon Dec 17, 2007 11:36 am
by Marc
Hi All,

Great product and the forum is a nice touch too.

I want 2 domains on our server to be completely exempt from all Content and Spam filtering. I have setup white list rules:
Any Recipient=*@domain1.co.uk
Any Recipient=*@domain2.com
However some mail is still going to spam. Are the circumstances when these rules would be bypassed? Are the rules the best way to do this?

Also where are the customer events setup? Can you edit them?

Thanks, Marc

Re: White List Help

PostPosted: Mon Dec 17, 2007 12:04 pm
by rob
In 2.60 there was a bug which meant the bayesian could skip some SPAM white list rules. What I Recommend is that you update to the latest version 2.61 to ensure these aren't effecting you.

Re: White List Help

PostPosted: Mon Dec 17, 2007 12:47 pm
by Marc
Hi,

Already running 2.61.

Are my rules the correct way of doing this?

Thanks,

Re: White List Help

PostPosted: Tue Dec 18, 2007 11:56 am
by rob
If you could send me your remote admin login details to rob@code-crafters.com, I will examine your SPAM and content filtering rule settings. Also, if you could give me actual domain names you want white listing in your email to me too.

Re: White List Help

PostPosted: Wed Jan 02, 2008 9:49 am
by Marc
Great, I'll get it enabled and send you the login info soon.