not local

not local

Postby brschool » Mon Jun 11, 2018 11:36 pm

Can someone help me with this error
computers are in the same location
one is ip address with isp
other is a local address ie 192 etc
Account is not local, relaying disallowed

Regards
David
brschool
 
Posts: 12
Joined: Thu Jun 04, 2009 10:24 am

Re: not local

Postby Code Crafters » Thu Jun 14, 2018 10:32 pm

"Account is not local, relaying disallowed" error means that you have SMTP authentication enabled on Ability Mail Server (which you definitely should have) but haven't configured your outlook etc. to log into SMTP Authentication.

On outlook account settings, press the More Settings button and go to the Outgoing Server tab to configure this to log into the outgoing mail server with the same login details as used for the incoming mail server.
Code Crafters
 
Posts: 933
Joined: Mon Sep 10, 2007 2:35 pm

Re: not local

Postby brschool » Mon Jul 16, 2018 4:12 am

Tried your suggestions not working
Solved my problem by reverting to older version so wasted money renewing my license??????
brschool
 
Posts: 12
Joined: Thu Jun 04, 2009 10:24 am

Re: not local

Postby Code Crafters » Sat Jul 21, 2018 2:16 pm

SMTP authentication and this error have worked the sames since version 2. If it didn't work in the newer version it must have been configured differently. If you migrate your settings from 2/3 to version 4 using the import tools all settings should be transferred and upgraded where necessary.
Code Crafters
 
Posts: 933
Joined: Mon Sep 10, 2007 2:35 pm


Return to General

Who is online

Users browsing this forum: No registered users and 4 guests

cron