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Pop3 retrievals

PostPosted: Tue Oct 02, 2007 6:05 am
by Jack
Hi,

I'm trying to get the pop3 retievals to work in the user account area. I have the group set to allow them at logon and manually but it doesn't seem to be working for me. What am I missing?

Re: Pop3 retrievals

PostPosted: Tue Oct 02, 2007 9:01 am
by Code Crafters
In WebMail, click the POP3 retrieval button available from the Inbox to see if any errors are given. If none are given then it could simply be that your settings are wrong. In which case, go to the admin dialog interface and in the settings of the user edit each POP3 retrieval and use the Test Connection button to check for any obvious problems.

Re: Pop3 retrievals

PostPosted: Tue Oct 02, 2007 3:00 pm
by Jack
The connection has already been tested and worked with no errors.

Do I need to enable this somewhere else in the program that I missed before this can work?

Thanks, Jack

Re: Pop3 retrievals

PostPosted: Wed Oct 03, 2007 9:05 am
by Code Crafters
You need to enable the POP3 Retrievals service for this to work. If that is enabled, the group allows the user to use POP3 Retrievals and no errors are shown with the POP3 retrieval test then everything should work fine. Check the logs for any other errors given.

Re: Pop3 retrievals

PostPosted: Thu Oct 04, 2007 3:45 pm
by Jack
Yes, I figured it out. Who would have thought. Thanks for the reply.