Why can't I log in to my FTP account?
Posted: Wed Sep 12, 2007 2:34 pm
First double check that your client settings match your server account settings. Please read about Setting Up an FTP Client for more details on this. If your settings are fine then it is one of several possible setup problems:
- You may have incorrectly configured your Domain Name Server (DNS) settings. Check that your domain name correctly points to your server's IP address.
- You may have incorrectly configured your router or firewall. Please read How do I set up my router / firewall for Ability FTP Server? for more details.
- You may have Antivirus software running on your server which is disrupting your FTP connections. It is recommended not to use client type Antivirus software on a server for conflict reasons like this.