Can't open Ability application

Can't open Ability application

Postby brianmccairn » Mon Mar 23, 2009 4:36 pm

My Ability Mail Server is running and working but I can't access any administrative functions.

If I double click on my desktop icon I just get a popup saying Application is already running.

There is no icon in the icon tray and no process running in the process viewer.

How can I access admin functions?
brianmccairn
 
Posts: 3
Joined: Tue Mar 04, 2008 3:20 pm

Re: Can't open Ability application

Postby rob » Tue Mar 24, 2009 11:49 am

I would recommend manually running the applciation from the desktop/start menu icon, as this may prompt the mail server to open its interface window. Ultimatly, you may need to reload the mail server (you can close it using the CTRL-ALT-DEL cominbation, selecting Ability Mail Server and click 'End Process'). This isn't something we have had reported before so I can only assume this is glitch and hopefully won't return.
rob
 
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Joined: Mon Sep 10, 2007 2:34 pm


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