Problems with mailboxes not being detected
Posted: Thu Aug 28, 2008 12:07 pm
I've been running AMS for 5 years now (about 30 domains and 300 mailboxes) and several of the most intensive used accounts within our primary mail server have started showing the same problem:
They stop receiving any mail whatsoever. I've tried looking into errors on the mail logs but the accounts simply seem to not be recognised anymore by the mailserver itself which for some reason stops any traffic reaching them. I found a easy fix in simply removing the entire account and remaking it but my clients are ofcourse not very pleased with this development.
Currently I don't have any more accounts which seem to have this problem but if I get another one I'm going to try and get some more info on the logs of the accounts themself.
Is this some known issue?
They stop receiving any mail whatsoever. I've tried looking into errors on the mail logs but the accounts simply seem to not be recognised anymore by the mailserver itself which for some reason stops any traffic reaching them. I found a easy fix in simply removing the entire account and remaking it but my clients are ofcourse not very pleased with this development.
Currently I don't have any more accounts which seem to have this problem but if I get another one I'm going to try and get some more info on the logs of the accounts themself.
Is this some known issue?