PDF being identified as virus and stripped

[malcolmhum]

Hi

We are using Goldmine 9 CRM and Quotewerks 4.5 to generate pdf quotes, when these hit our ability mail server (current version) running FProt the pdf is stripped showing as a virus.

I have for now stopped scanning outbound mail.

We do also send pdf invoices from sage and in one email of 14 invoices 2 were stripped as being virus's but the other 12 were ok.

Anyone any ideas?

[malcolmhum]

I have now changed my antivirus to NOD32 and this does seem to have solved the issue.

[rob]

Thanks for the update. It is quite common for some AV products to have false postives on certain file types. I suspect this is due to the additional danger than email presents for virus propogation and so AV products have lower tolerance to suspicious files.