Invalid Licence

Invalid Licence

Postby sland » Wed Oct 24, 2012 5:46 pm

Sent the below email to info@code-crafters.com last Thursday but have not received a reply. Sent a chaser on Monday to info and sales but still no reply. What do I have to do to receive a response?

=======================================================================================
I have just followed the instructions in the FAQ to move my mail server from one machine (due to be decommissioned) to another. The original installation has been de-initialised and is not running. Everything has gone smoothly apart from the fact that the server now reports that it is unlicensed. When I try to enter my licence key

xxxxxxxxxxx Licence Key was here in original email xxxxxxxxxxx

I am told that it is invalid.

Please can you help?

Mike Sutherland
sland
 
Posts: 4
Joined: Tue Oct 13, 2009 10:13 pm

Re: Invalid Licence

Postby Code Crafters » Wed Oct 24, 2012 8:40 pm

Apologies Mike, your emails were filtered into our junk folder for whatever reason. I've emailed you a new license key to reapply your license.
Code Crafters
 
Posts: 943
Joined: Mon Sep 10, 2007 2:35 pm

Re: Invalid Licence

Postby sland » Wed Oct 24, 2012 8:48 pm

Thanks Chris. Just to let everyone know - problem sorted :)
sland
 
Posts: 4
Joined: Tue Oct 13, 2009 10:13 pm

Re: Invalid Licence

Postby Code Crafters » Wed Oct 24, 2012 9:07 pm

You're very welcome. Sorry for the delay.
Code Crafters
 
Posts: 943
Joined: Mon Sep 10, 2007 2:35 pm


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